
CATEGORY: Digital Strategy & Transformation
Innovative Performance Management System for Professional Services
Course Access: Lifetime
Free
Course Overview
Most professional service organizations do not have a performance management system in place that measures firm productivity across the production, delivery and promotion of services, and identify corrective actions that are required. As a result, professional service firms cannot identify and improve consistently limiting factors such as unproductive processes, communication break-downs, unmotivated and ill-prepared staff.`