• Module 1 – Transformation
Understand the new realities and challenges of competing in a digital world. Learn the fundamental difference between change and transformation, and how transformation is about creating a new future, without the constraints of the past.
• Module 2 – Growth Mindset & Culture
Learn how transformation requires a fundamental shift in multiple components of an organization. Analyze your business based on MIT’s model of digital transformation and best practices. Use the Growth Mindset to change the culture of an organization in order to prepare for the digital transformation.
• Module 3 – Strategic Thinking
Learn how to help a business to respond strategically to the opportunities & threats inside your organization and externally in the market. Through case studies and practical thinking exercises, you’ll stimulate your strategic thinking, learn to recognize patterns that impact strategy and enhance your abilities to generate new insights and ideas.
• Module 4 – Digital Innovation & New Business Models
Learn the latest trends of the market and how you can solve your business challenges by understanding the solutions under the umbrella of Customer Engagement, Employee Engagement and Business Optimization. Listen to customer stories, the solutions they chose and how they achieved great business outcomes. Also, through case studies (best practices), you will understand how Cloud, Mobile, the Internet of Things and AI can bring about the most rewarding business transformation in an organization.
• Modules 5 & 6 – Security & Blockchain
Learn about the capabilities and limitations of blockchain technology, and how it can enable you to assess which business problems it can solve. Understand a framework for a blockchain-based strategy that addresses the challenges within your own business context.
• Modules 7 & 8 – Customer Experience & Value Creation
Understand that transformation happens to create value to both organizations and customers, so value needs to be measured and transformation leaders need to ensure that gathering the right data will bring the right solutions. You will get the overview of an end to end customer journey, more in depth insights around ROI improvements and benefits. At the end you will be asked to think a real-life scenario and create a journey map, presenting the different “customer touchpoints”.
• Final Project
“Build the thing that will kill your business (disruption)”.